Who we are
Our website address is: http://dyjcr.com
What personal data we collect and why we collect it
Diseños y Jardines (“Diseños y Jardines,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, dyjcr.com, contacting us, requesting information about our services, or otherwise interacting with us.
This Privacy Policy explains what information we may collect, how we use and protect it, and the choices available to you regarding your personal information.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you contact Diseños y Jardines, submit an inquiry, request information or a quote, or otherwise communicate with us through our website.
This information may include:
- Name
- Email address
- Telephone number
- Company or organization name
- Information about your property or project
- Location or project location
- Information included in messages or inquiries you submit
- Any other information you voluntarily provide to us
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, referring website, pages visited, approximate geographic location, and information regarding how visitors interact with the website.
2. How We Use Your Information
We may use the information collected through our website to:
- Respond to questions, inquiries, and requests for information.
- Provide information about our landscaping, design, irrigation, installation, nursery, maintenance, hardscape, erosion-control, and related services.
- Prepare or follow up on service or project inquiries.
- Communicate with prospective and existing clients.
- Operate, maintain, secure, and improve our website.
- Understand how visitors use our website and improve the user experience.
- Analyze website traffic and marketing performance.
- Prevent fraud, abuse, unauthorized access, or other security issues.
- Comply with applicable legal and regulatory obligations.
We do not sell or rent your personal information to third parties.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help the website function properly, remember user preferences, understand website traffic, measure performance, and improve our services.
Cookies are small files placed on your computer or mobile device when you visit a website.
Depending on the technologies implemented on the website, cookies may be used for:
- Essential website functionality
- Website security
- Performance and analytics
- Remembering preferences
- Measuring advertising or marketing performance
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of some portions of the website.
4. Analytics and Third-Party Services
We may use third-party tools and services to operate, analyze, protect, or improve our website. These providers may process limited information about website visitors in accordance with their own privacy policies.
For example, if analytics services such as Google Analytics are enabled, they may collect information about how visitors reach and interact with our website, including pages visited, device and browser information, and general usage information.
Our website may also contain links to external websites or services. Diseños y Jardines is not responsible for the privacy practices, security, or content of websites operated by third parties. We encourage visitors to review the privacy policies of any external websites they visit.
5. Analytics and Third-Party Services
We may share personal information with trusted service providers when reasonably necessary to operate our business or website. These may include website hosting providers, website maintenance providers, analytics providers, email or communications providers, security services, and other technology providers.
These providers may access information only to the extent necessary to perform services on our behalf and are expected to handle such information appropriately.
We may also disclose information when required by applicable law, regulation, legal process, court order, or governmental authority, or when reasonably necessary to protect our rights, property, customers, employees, or the security of our website.
6. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no method of transmitting or storing information electronically is completely secure. Therefore, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, respond to inquiries, provide services, maintain appropriate business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
The specific retention period may vary depending on the type of information and the purpose for which it was collected.
8. Your Privacy Rights
Subject to applicable law, you may have the right to request information regarding personal data we maintain about you and to request access, correction, updating, or deletion of your personal information when appropriate.
You may also request that we stop using your information for certain purposes where permitted by law.
To exercise a privacy-related right or submit a question regarding your personal information, please contact us using the information provided below.
We may need to verify your identity before processing certain requests.
9. Costa Rica Data Protection
Diseños y Jardines operates in Costa Rica and handles personal information in accordance with applicable Costa Rican data-protection requirements, including, where applicable, Law No. 8968, Protection of the Person Regarding the Processing of Their Personal Data (Ley de Protección de la Persona frente al Tratamiento de sus Datos Personales) and its applicable regulations.
Personal information voluntarily submitted through this website will be processed for legitimate business purposes related to the services and communications described in this Privacy Policy.
10. Children's Privacy
Our website and services are not directed toward children, and we do not knowingly collect personal information from children through the website.
If we become aware that personal information from a child has been collected unintentionally, we will take reasonable steps to delete it where appropriate.
11. International Data Processing
Some technology, hosting, analytics, communications, or other service providers used in connection with our website may process or store information on servers located outside Costa Rica.
When third-party providers process information on our behalf, we seek to use reputable providers and reasonable safeguards appropriate to the nature of the information involved.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technologies, business practices, or applicable legal requirements.
Any changes will be posted on this page, and the “Last Updated” date at the top of this Privacy Policy will be revised accordingly.
We encourage visitors to review this Privacy Policy periodically.
13. Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns regarding how your personal information is handled, please contact:
Diseños y Jardines
Email: info@dyjcr.com
Guanacaste Office: +506 2666-2275
Liberia, Oficentro Villas Guanacaste, Local #15
Costa Rica
San José Office: +506 2234-4020
San Pedro, Montes de Oca
Costa Rica
Website: dyjcr.com
Last Updated: September 25, 2026.