Who we are

Our website address is: http://dyjcr.com

User Data Deletion Instructions

Diseños y Jardines (“Diseños y Jardines,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, dyjcr.com, contacting us, requesting information about our services, or otherwise interacting with us. At Diseños y Jardines, we respect your privacy and your right to control your personal information.

This Privacy Policy explains what information we may collect, how we use and protect it, and the choices available to you regarding your personal information.

1. Information We Collect

To request deletion of your personal data, please send an email to: info@dyjcr.com

Use the following subject line:

Data Deletion Request

Please include:

  • Your full name
  • The email address associated with your request or account
  • Your Facebook or Instagram name, if applicable
  • A brief statement requesting deletion of your personal data

Please do not send passwords, financial information, identification documents, or other sensitive information unless specifically requested for identity verification.

2. Facebook and Instagram Data

If you have interacted with Diseños y Jardines through Facebook, Instagram, or another Meta service or integration, you may request that information associated with your interaction be deleted.

After receiving and verifying your request, we will take reasonable steps to delete personal information associated with you from systems controlled by Diseños y Jardines, except where retention is required or permitted by applicable law.

If information has been processed by Meta independently of Diseños y Jardines, you may also need to manage or delete that information directly through your Facebook, Instagram, or Meta account settings.

3. What Happens After Your Request?

After we receive your request:

  1. We will review the information provided and identify the relevant records.
  2. We may contact you if additional information is reasonably necessary to verify your identity or locate your information.
  3. Once verified, we will delete or anonymize eligible personal information associated with your request.
  4. We will confirm when the deletion request has been processed or inform you if certain information must be retained for legal or legitimate business purposes.

4. Information We May Retain

Certain information may need to be retained when required or permitted by applicable law, including information necessary for legal, accounting, security, fraud-prevention, dispute-resolution, or regulatory purposes.

Any information retained for these purposes will not be used for purposes inconsistent with the reason for its required retention.

5. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns regarding how your personal information is handled, please contact:

Diseños y Jardines

Email: info@dyjcr.com

Guanacaste Office: +506 2666-2275
Liberia, Oficentro Villas Guanacaste, Local #15
Costa Rica

San José Office: +506 2234-4020
San Pedro, Montes de Oca
Costa Rica

Website: dyjcr.com

Last Updated: September 25, 2026.